Enter it once.
Keep it connected.
A sale updates the cash account, customer due, vendor payable and ledger together. Less re-entry. Fewer loose ends.
The back office for travel agencies in Nepal
Your agency.
Your accounts.
All together.
Tickets, payments, customer dues and daily accounts. CounterFlow brings your counter’s work into one connected system, so you always know where your money stands.
Built around the way your counter actually works.
One entry. Everything connected.
A clear view of your day.
Your sales, collections and cash. In one place.
Rs. 1,42,30012 entries today
Rs. 96,400↙ Money in
Rs. 31,500↗ Money out
Your everyday services Record a sale
Flight ticket
Remittance
Wallet transfer
Other services
Recent activity Day book ↗
| Service / customer | Payment | Amount |
|---|---|---|
| Flight · KTM → DXB | Received | +38,500.00 |
| Remittance payout | Paid out | −15,000.00 |
| eSewa transfer | Received | +5,040.00 |
Illustrative interface · Sample figures throughout
Made for your everyday.
Travel & money-service counters
Nepali + English dates
One desk to multiple branches
Browser, desktop & phone
Less chasing. More clarity.
A busy counter shouldn’t
mean scattered accounts.
When sales, cash and dues live in different places, small gaps become a daily problem.
Enter it once.
Know what’s owed.
And by whom.
See customer dues bill by bill, track how old they are and keep follow-ups in one place. Give every outstanding amount a clear next step.
Close the day.
See the difference.
Count the notes in each drawer and compare them with the books. Spot a shortfall or excess, then use the day book to trace it.
One connected back office, from the first ticket to the final cash count.See how it works
A closer look
One entry.
A clearer picture of everything.
Explore three everyday tasks to see how CounterFlow keeps the details together.
Tickets & split payments
Part cash. Part wallet.
All accounted for.
A customer pays some now and the rest later. Record each payment in the same sale. CounterFlow puts the money in the right accounts and tracks what’s left to collect.
- Split a payment across cash, bank and wallets
- Link the remaining due to a customer
- Record vendor cost separately from the sale
Example / Flight ticket sale
Kathmandu → Dubai
Flight ticket2 passengers · Vendor cost recorded separately
Total sale amountRs. 38,500
Cash · Counter 1 Rs. 20,000
eSewa Rs. 10,000
Due · Ramesh Karki Rs. 8,500
✓ Rs. 8,500 stays linked to this customer and this bill.
Dues & follow-ups
Know who to call.
And what to collect.
Replace the “who still owes us?” search with a bill-by-bill view. See overdue amounts, due dates and follow-up status in one place.
- Age customer dues and vendor payables
- Track follow-ups against individual bills
- Send reminders through Sparrow SMS
Example / Customer due follow-up
Keep collections moving.
Sample dataCustomer dues, grouped by age
1,84,000
62,500
18,000
9,500
Himalayan Trek Pvt. Ltd.Flight ticket · OverdueRs. 41,000
Ramesh KarkiFlight ticket · Due todayRs. 8,500
Gita ShresthaCourier · Follow-up pendingRs. 3,200
Every amount has a customer, a bill and a follow-up.
Day-end cash closing
Count the cash.
Understand the gap.
Enter the number of notes in the drawer. CounterFlow compares counted cash with the system balance and shows the difference for each counter.
- Count notes by denomination
- See a shortfall or excess per counter
- Trace the day’s entries in the day book
Example / Day-end closing
Cash closing · Counter 1
Sample dataCounted note by note
| Note | Count | Amount (Rs.) |
|---|---|---|
| Rs. 1,000 | × 100 | 1,00,000 |
| Rs. 500 | × 70 | 35,000 |
| Rs. 100 | × 60 | 6,000 |
| Rs. 50 / 20 / 10 | 20 / 10 / 5 | 1,250 |
System balanceRs. 1,42,300Counted cashRs. 1,42,250
Short by Rs. 50 · Check the day book to trace the difference.
Fits the rhythm of your day.
01
Open your counter
Start with separate balances for each cash counter, bank and wallet.
02
Record the work
Enter tickets, payouts, transfers and everyday services as they happen.
03
Collect what’s due
Apply payments to bills and keep customer and vendor statements current.
04
Close with clarity
Count the drawer, check the day book and review the trial balance.
What’s inside
Your whole counter.
One connected system.
Purpose-built forms for travel and money services, with the accounts connected behind them.
Tickets & travel sales
Record domestic and international flights, train tickets and refunds. Keep passenger details, PNRs and vendor costs with the sale.
Money & wallet services
Record remittance payouts, eSewa, Khalti and bank transfers. Keep cash, bank and wallet balances separate and visible.
Everyday counter services
Bring courier, SIM cards, recharge and other charges into the same books. Track SIM and recharge stock alongside sales.
Customers & vendors
Track bill-level dues, vendor payables, advance payments and loans. View statements, aging reports and payment follow-ups.
Connected accounts
Sales and payments write ledger entries automatically. Review profit by service, expenses, the day book and your trial balance.
Team & branch controls
Give each person the access they need. Manage module permissions, follow changes in the activity log and keep daily database backups.
Nepali (BS) & English datesNepali fiscal-year reportsPrintable & PDF receiptsBrowser, Windows & Mac access
For the people behind the counter
One system.
A useful view for every role.
From one desk to several branches, everyone works from the same entries with the access their role allows.
See the whole picture.
Know your sales, profit, customer dues and vendor payables without waiting for someone to pull the numbers together.
- Visibility across counters and branches
- Sales and profit by service
- Clear receivables and payables
Keep the queue moving.
Use familiar service forms, quick-service shortcuts and a preselected counter to handle everyday work with fewer repeated steps.
- Quick services on keys 1–6
- Split and part-paid transactions
- Printable customer receipts
Follow every figure.
Review statements and the trial balance from the same transactions recorded at the counter, with a log of who changed what.
- View-only access
- Trial balance for any period
- Customer and vendor statements
A few useful answers
Good questions.
Clear answers.
Want to see how CounterFlow fits your services and counters? Let’s walk through it together.
Talk to our teamIs this a ticket booking website?
CounterFlow is your agency’s back office. It records ticket sales, passenger details, costs, payments and dues, alongside your other counter services. Its purpose is to keep operations and accounts connected.
How is it different from general accounting software?
Your team works with travel and counter-service forms: PNRs, passengers, vendor costs, remittance control numbers and wallet transfers. CounterFlow turns those transactions into ledger entries, so your accountant can work from the same records.
Can we record part payments and customer credit?
Yes. Split a sale across cash, bank or wallet accounts and save the remainder as a due against the customer and bill. A due requires customer details, including a mobile number. Later collections are applied to that bill first, then the oldest outstanding bill.
Does it support Nepali dates and multiple branches?
Yes. Use Bikram Sambat and English dates, fiscal-year reports and staff salary records by Nepali month. You can also manage several branches and separate counters, with permissions for each staff role.
What do staff need to install?
CounterFlow opens in a browser on a computer or phone and needs an internet connection. It can also be installed from Chrome or Edge as an app. Windows and Mac desktop applications are available too.
How are access and backups handled?
Each person has their own login. Admin, operator and view-only roles are available, with permissions per module and an activity log of changes. The database is backed up daily, and an admin can also take a backup on demand.
Let’s put it in perspective
Bring your agency
into one clear view.
Tell us what you sell and how many counters you run. We’ll show you how CounterFlow brings the day’s work together.